Privacy Policy

This Privacy Policy applies to all users of PalmTechnIQ, including students, instructors, and administrators. We believe in transparency and want you to understand:

• • What personal information we collect and why
• • How we use and protect your information
• • Your rights and choices regarding your data
• • How to contact us with privacy concerns

We are committed to GDPR compliance and follow industry best practices for data protection.

Personal Information

We collect information you provide directly to us:

• • Name, email address, and profile information
• • Payment information (processed securely by Paystack)
• • Course enrollment and progress data
• • Communications with instructors and support
• • User-generated content (assignments, projects, reviews)

Automatically Collected Information

• • Device information and IP address
• • Browser type and operating system
• • Usage patterns and learning analytics
• • Cookies and similar tracking technologies

We use your information to:

• • Provide and improve our educational services
• • Process payments and manage subscriptions
• • Track learning progress and issue certificates
• • Facilitate communication between users
• • Send important updates and notifications
• • Personalize your learning experience
• • Prevent fraud and ensure platform security
• • Comply with legal obligations

We do not sell your personal information. We may share information in these limited circumstances:

• • With instructors for course delivery and feedback
• • With service providers (payment processing, hosting)
• • When required by law or legal process
• • To protect our rights and prevent fraud
• • With your explicit consent

All third-party service providers are bound by strict confidentiality agreements.

We implement comprehensive security measures to protect your information:

• • SSL/TLS encryption for data transmission
• • Encrypted data storage and regular backups
• • Multi-factor authentication options
• • Regular security audits and monitoring
• • Employee training on data protection
• • Incident response procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure.

We use cookies and similar technologies to:

• • Remember your preferences and settings
• • Analyze platform usage and performance
• • Provide personalized content recommendations
• • Ensure platform security and prevent fraud

You can control cookie settings through your browser preferences. Note that disabling cookies may affect platform functionality.

You have the following rights regarding your personal information:

• • Access: Request a copy of your personal data
• • Rectification: Correct inaccurate information
• • Erasure: Request deletion of your data
• • Portability: Export your data in a readable format
• • Restriction: Limit how we process your data
• • Objection: Object to certain data processing
• • Withdraw Consent: Revoke previously given consent

To exercise these rights, contact us at privacy@palmtechniq.com.

We retain your information for as long as necessary to:

• • Provide our services and maintain your account
• • Comply with legal and regulatory requirements
• • Resolve disputes and enforce agreements
• • Improve our services and user experience

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:

• • Standard contractual clauses approved by regulators
• • Adequacy decisions by relevant authorities
• • Certification schemes and codes of conduct
• • Your explicit consent where required

PalmTechnIQ is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

For users between 13 and 18, we require parental consent before collecting personal information.

We may update this Privacy Policy from time to time. When we make changes:

• • We will post the updated policy on our website
• • We will update the "Last Updated" date
• • For significant changes, we will notify you by email
• • Your continued use constitutes acceptance of changes

If you have questions about this Privacy Policy or our data practices, please contact us: